Collision Repair Services
Our Collision Repair Services
Being a premier local family owned and operated auto body shop since 1982, you can trust that your vehicle will be repaired right to pre-accident condition the first time. We have a Lifetime Guarantee on all the workmanship for as long as the customer own the vehicle.
Anytime you are on the road, you are unfortunately at risk of being involved in a collision. Be prepared and take an active role in the collision repair process. Your vehicle may be the second largest investment of your lifetime – feel confident that your vehicle repairs are in the right hands. Vehicle owners need to know that their vehicles have been repaired safely by collision repair professionals who have the knowledge to do the job. We have I-Car and ASE certified technicians who repair your vehicle to make it look factory new.
Know Your Rights
Our facility will work directly with all insurance companies to help complete the repairs needed to meet manufacture specifications. It is your responsibility to choose a car repair shop, not your insurance company’s. Some insurance company’s may want you to visit their drive-in claims center before having your car repaired. You can bring it to the auto body shop of your choice to have the car inspected by the insurance there instead of going to where they want you to go. We work directly with vehicle manufacturers to perform the appropriate inspections and computer diagnostics needed to restore the integrity of the vehicle. Our corporation employs and partners with only the best in the industry.
Whether your carrier is State Farm, All State, Farmers, USAA, Geico, Progressive, Mercury, American national, American Family, The General, California Casualty, Hagerty, Chubb, Grundy or some other insurance company, we can handle your claim from start to finish. We can also set you up in a rental car (on premises) for an easy transition.
Steering – In Arizona, the vehicle owner has the right to choose any repair facility for the repair of that vehicle. The vehicle owner has the right to choose any glass repair facility unless otherwise prescribed by contract. An insurer that provides the vehicle owner with a recommendation or information about a repair or glass facility is required to inform him of his right to choose at that time. If the vehicle owner chooses a repair shop in which the insurer holds an ownership interest, the adjuster must not be employed by the shop or have any direct authority over the shop’s recommendations or decisions relating to the repair of the vehicle.
In Arizona, the vehicle owner shall not be required by an insurer to travel unreasonably to obtain a repair estimate, have the vehicle repaired at a specific facility or inspect a replacement vehicle.
An insurer-prepared estimate must be in an amount for which it may be reasonably expected the damage can be satisfactorily repaired. If an insurer prepares an estimate it may furnish the vehicle owner with the names of one or more conveniently located repair shops.
When an insurer does designate a repair shop for repairs, the insurer must cause the vehicle to be restored to its prior condition at no additional cost to the owner other than as stated in the policy, and within a reasonable period time.
Unibody and Frame Repair
We use the State-of-the-Art Car-O-Liner Frame Bench and Rack for medium to heavy structural unibody and frame repair during the initial repair process. Car-O-Liner is recommended by most manufacturers for structurally aligning your vehicle to the manufacturer’s specifications. Your car is your second largest investment you’re likely to make. Preserve its value and your safety by having it repaired professionally at a reputable repair facility with the proper equipment.
Paint and Color Matching
At USA Collision, we take pride in our work, and we offer the best auto paint shop Phoenix drivers expect. We use PPG quality materials. We have close partnerships with vehicle manufacturers and will find you the best color match, the best quality, at a very competitive rate. Call today for more information!
Detailing and Window Tinting
For the best Phoenix Window Tinting and Detailing call our team! We’ve been providing full-service auto detailing and window tinting since the early 1990’s. Past, present and new customers love bringing their old, used, and new vehicles for USA Collision to detail and window tint because they know we value their vehicle like it’s our own. Ask about our special detail packages and schedule an appointment today!